ANGLAIS – Support 2018-05-17T11:09:45+00:00

2Spark Support

Here at 2Spark, we know that technology will always need a human touch. A successful project is built on the engagement of a team that knows you, understands you and supports you every day.

Construction

Construction

A tried-and-tested pathway

EXPLORE

Content

Content

A range of services tailored to your needs

EXPLORE

Support

Support

A Customer Success Manager allocated to your project

EXPLORE

CONSTRUCTION
A tried-and-tested pathway

TIMESCALES FULFILLED

Dates of the challenges and project stages clearly defined and met

IDENTITY MAINTAINED

Customize the platform in your company’s colours

Specific and unique URL

SECURITY GUARANTEED

Access by login / password (SSO optional)

Whitelisting (domain name on a safe whitelist)

INTELLIGENT CONTENT

We’ve devised a made by 2Spark production methodology based on the power of cognitive science.

Contact us

CONTENT
A range of services tailored to your needs

OFF-THE-SHELF

A library of ready-to-use content

Off-the-shelf content carefully prepared by 2Spark to address major themes (e.g. data security – GDPR)

A huge advantage for our clients as they can work faster and better, comparing data by sector and by challenge on a global scale

TAILORED

A designer/copywriter working on your challenges

2Spark manages the content production from A to Z following a tried-and-tested methodology

2Spark takes care of the content formatting and online integration
This content creation phase can be managed by 2Spark or one of our certified partner

INDEPENDENTLY

Creative freedom for your teams

We train your team in our production methodology and enable you to be fully independent

2Spark helps you with the formatting and integrates the content online on your behalf

Contact us

SUPPORT
A Customer Success Manager allocated to your project

PROJECTS SIMPLIFIED

Your dedicated Customer Success Manager oversees your project and coordinates every stage

S/he listens to your staff’s comments and manages the feedback

ENGAGEMENT BOOSTED

Launching individual and team challenges

Your dedicated CSM works closely with your company’s marketing team to approve and implement the campaign: teasers, instructions, emails, community management…

PRODUCTIVE DELIVERABLES

Your CSM gives you the keys to understanding the program’s indicators

S/he analyzes its performance with you and works on the areas for improvement

Marketing materials are tailored to participants and managers

EXPERT PARTNERS

Because we’re obsessed with making your transformation initiatives a success, we bring together a network of certified partners to offer you the right support for your challenges

Contact us

Experts partners

Because we’re obsessed with making your transformation initiatives a success, we bring together a network
of certified partners to offer you the right support for your challenges.

Explore our platform
Our plateform